Where it all started…

The Hook Cleaning Services office is actually based in Basingstoke, which means we’re always close by if you have a cleaning emergency. Spilt some red wine? Have your kids stained the carpet? Or maybe you have an office or hotel room just covered in coffee stains? No matter what the job, Hook Cleaning Services is always here to help.

Our Home

HCC’s director actually grew up in the towns surrounding Basingstoke, so we know more than anyone how much pride you take in your homes. That’s why Tim Colenutt launched the business in the first place; he wanted to provide a quality, cost-effective ways for people he knew to get their homes back to their very best. Now the company works even further afield too – having impressed locals, word quickly spread of the quality services on offer, but there’s nothing quite like working at home!

Basingstoke’s Domestic Cleaning Services

We’ve been providing premium carpet cleaning services in Basingstoke since 2007, constantly training ever since to expand on our portfolio. Hook Cleaning Services now offers Basingstoke upholstery cleaning, rug cleaning and tile and grout cleaning too, as well as a multitude of specialist services including individual rug, natural stone and grout care. We know that you take great pride in your home which is why we use premium skills, knowledge and tools to get the job done. Get in touch today to find out how your friendly local cleaners can help you.

Commercial Cleaning Services in Basingstoke

As a Basingstoke business ourselves, we always appreciate the time and care it takes to maintain that professional reputation. Part of that, of course, comes down to the appearance of your commercial space, so we’ve built up a vast portfolio of services to help. Check out our commercial cleaning services section to see the services on offer, including commercial carpet and upholstery cleaning, rug cleaning and of course, stubborn tile and grout care. Whether your office, hotel or exhibition space needs help, no business is too big or small to make the most of our talents.

Speak to us now

Do you have a domestic or commercial space that needs care in Basingstoke?

Let us know! We’ve been working in Basingstoke for years now, and we’d love to add you to our list of happy customers!


Customer Testimonials

  • Many thanks to HCS (Berkshire tile doctor). Dennis arrived promptly on the 19th January and worked tirelessly in our filthy limestone floor. The result is as good as a new floor. He asked what sort of finish we wanted and when he had completed the job checked we were happy with the results. He gave us advice for long term care. We are thrilled with the results and wouldn't hesitate to recommend this company.   Mrs Jenkins Southampton, Hampshire, January 2017
    Mrs Jenkins, Southampton, Hampshire
  • We are very pleased with the work carried out by Hook Cleaning Services.  Dennis was incredibly careful not to damage a newly decorated skirting board, while treating our very old red quarry tiles in the house.  The tiles look beautifully shiny and new now and we couldn’t be happier.  While Dennis was here he also cleaned a carpet and two sofas, which came up beautifully.  10 out of 10 and will use the company again.  Dennis is also a very pleasant person to have in your home - knowledgeable, hard-working and polite.   Mrs Vaughan
    Mrs Vaughan
    Ewshott, Hampshire, March 2016
  • ‘ Fast and efficient service from the Hook Cleaning Services from start to finish. Very flexible around our business needs. We are looking forward to future cooperation’.   Petra Berry Frankova Rooms Division Manager, Brooklands Hotel, Surrey
    Brooklands Hotel, Surrey
    Brooklands, Surrey, January 2016
  • John did a superb job -  the carpets look amazing!
    Andy Martin
    Hook, Hampshire, February 2016
  • Thank you for doing an excellent job
    Mr El-Khazen
    Boxford, Berkshire February 2016
  • We are over the moon with the work Dennis did...it's fantastic!! I will certainly be recommending you! Thank you for an amazing job.
    Mrs Eccleshare
    West Sussex February 2016
  • Just a note to say what a great job Dennis has done. I'm really impressed with the sofa and carpets and I will definitely pass my recommendation on for you.
    Mrs Welsh
    Odiham, Hampshire, August 2015
  • Really pleased with the carpets! John was such a professional and hard working guy - a real credit to your company.  Please extend our thanks to him.
    Mrs Adams
    Odiham, Hampshire, August 2015
  • Just a note to say enormous thanks for the great job done by Dennis and John (I think!) in my shower room last Monday. The room looks great and good as new! Attention to detail combined with politeness and good humour - money very well spent. If you can drop off some of your cleaning stuff it would be very much appreciated. Congratulations on a great team; I have already made several recommendations on your behalf!
    Bracknell, July 2015
  • I was delighted and surprised at how well my daughter's bedroom carpet looked after cleaning. It came up beautifully considering the number of make up marks on it prior to cleaning. Carpet looks like new, I have to say. Your colleague Dennis is a credit to your business, removing his shoes on entry to my home and explaining exactly what was going to be done. I will certainly use your services again and would recommend your company without hesitation to anyone requiring their carpets cleaned. Sincere thanks.
    Michael Gill
    Hook, Hampshire, June 2015
  • Just to let you know your guys did a great job at the flat, please pass on our thanks.
    James McGinty
    Hartley Wintney, Hampshire, June 2015
  • The team did a great job on my natural stone kitchen floor tiles. They were professional, knowledgeable, courteous and on time. Nothing was too much trouble. I was so impressed with their professionalism that I asked them to clean my silk rugs and stair carpets too. They look like new. Thanks for a great job.
    Mrs Patel
    Charvil, Berkshire, June 2015

Cleaning Clients

Tile doctor


Get in touch to hear more on how our expert services can help to transform your home or business.

Get Started With Hook Cleaning Services


It all starts with a phone call – ring us or give us an email today to find out more about our domestic, commercial and specialist carpet cleaning services. We can’t wait to help!


Hook Cleaning Services, Units 5 + 6 Eastlands Court, Wade Road, Basingstoke, Hampshire RG24 8PL

Phone numbers:

01256 533599



We are open:

Monday – Friday 9 AM – 5 PM

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