Hook Cleaning Services Privacy Policy

Hook Cleaning Services Ltd (hereafter referred to as “The Company”) has established this Privacy Policy (last updated 4th January 2013) to explain how it protects and manages personal information

1. Consent for Collection, Use and Disclosure
You do not have to give us any personal information to use the information on this site.

However, your use of the the Company website constitutes your consent to the terms of this Privacy Policy. If you have given us your details they may be updated, amended or removed at any time by sending an email via our ‘Contact Us’ form specifying the alterations required.

The Company may occasionally update this Privacy Policy. When it does, the Company will also revise the “last updated” date at the top of this Privacy Policy. Those changes will then apply to any future use by you of our website.

2. Purposes for Collecting Personal Information (Identified Purposes)
We use personal information for the following purposes only:
(a) to communicate with customers and site visitors and to inform you of services available from the Company.
(b) to fulfil your requests for services or information
(c) to further understand customer needs regarding the Company’s services
(d) to enable us to review the effectiveness of our website and other marketing initiatives
(e) for administration purposes
(f) to allow you to receive newsletters and inform you of events
(g) to process any request for employment
(h) to comply with any applicable law, regulation, legal process or government request
(i) to protect the services, or rights of the Company, including but not limited to the security or integrity of the the Company website
(j) to identify and resolve technical problems concerning the Company’s website and services.

The Company may use personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.

3. Limiting the Collection of Personal Information
The Company limits its collection of personal information to only that information which is necessary for the Identified Purposes.

4. Disclosure, Processing and Retention
The Company does not sell, rent or disclose your personal information to anyone else, except:

(a) to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 2, above);

(b) to the Company’s employees, independent contractors, consultants, business associates, suppliers and agents, acting on the Company’s behalf for any of the Identified Purposes;

(c) when required to do so by law.

5. Security
We keep your information stored on information systems protected by passwords in premises secured by 24/7 monitored alarms.

6. Linked sites
If you follow links to other websites from this website we do not control those sites and are not responsible for the use of your data by those site owners.

7. Cookies
This site uses third party cookies for the purposes of analysing traffic to and from this website using Google Analytics. No personal information about you is stored by accepting these cookies and your use of this website signifies your consent to their use. These cookies are small text programms that analyse your use of our website and provide information that helps us to improve visitor experience in the future.