So your specialist carpet needs some serious attention?

With many cleaning companies not trained in such high quality wool carpet cleaning, it’s not easy to find the right people for the job – but years of training means we can guarantee to get it done.

Our Specialist Sisal & Wool  Carpet Cleaning Method

A recent customer in Beaconsfield, Buckinghamshire had a luxury, hard wearing wool and sisal mix carpet. We’re sure you can imagine that this type of carpet requires experience, training, and knowledge to clean correctly – especially, to guarantee a thorough clean without damage to your floor.

Many companies had previously told our customer the carpet could not be cleaned – this wasn’t true! This wonderful carpet could of course be cleaned, you just needed to know how.

Fortunately, as experienced and highly-trained professional carpet cleaners, Hook Cleaning Services was able to help.

So what did we do?

Having identified the fibres in this carpet, we chose the appropriate method – dry compound carpet cleaning – and got to work as soon as possible.

Step 1 – The Thorough Vacuum

Many people, including inexperienced wool carpet cleaners, don’t realise that the most important part of carpet cleaning is dry vacuuming first.

Between 70 to 80% of dry soil can be removed from the carpet using a high quality upright vacuum cleaner with a beater bar.

TOP TIP: If a carpet cleaner tells you that they won’t vacuum your carpet prior to deep cleaning, or that it isn’t necessary, you should politely decline their service and find a carpet cleaner who will vacuum the carpet as part of their deal. It’s the difference between OK cleaning, and great carpet cleaning.

You and your carpets deserve great service.

Step 2 – Carpet Stain Removal

After vacuuming, we moved on to tackle the stains in the carpet.

Stain removal

Because the face fibre of this carpet was wool, we were happy to use wool-safe, approved stain removal products and a small amount of moisture to help remove stains.

Stain removal2

Once we’d broken the stains down, our dry compound cleaner was applied above the stain and gently worked into the area. These were then left to dry before being vacuumed away.

Step 3 – Activating the Cleaning Process

Once the stains had been removed, we misted down a small amount of wool-safe pre-detergent cleaner to help break down soils in the wool face fibre.

TOP TIP: Using a wool-safe approved cleaning product is so important. Not only does it stop damage to the wool fibre but with a low pH there is less risk of releasing the natural cellulosic dye in the sisal fibre.

Once applied, the detergent was agitated into the carpet fibre to help activate the cleaner and break down the soils.

Stage 4 – Dry Compound Cleaning

After this, our dry compound cleaner was applied. This dry compound cleaner, also known as cleaning sponges in the industry, is a unique way of cleaning carpets that cannot be wet cleaned.

But what is compound cleaning and how does it work?

Dry compound cleaning is a specialist cleaning detergent attached to a compound. The compound, in this case is, saw dust.


The dry compound cleaner is scattered into the carpet and then worked evenly across the fibres.


It’s worked in and around the fibres using mechanical agitation of a counter rotating brush machine (CRB).

How long does it take to dry?

After the compound has been well agitated across the carpet, the compound is left to dry. Usually this takes between 30 to 60 minutes. As the compound dries, soil is magnetised to the sponges as it begins to extract the dirt out of the fibres.


Once dry the carpet cleaning compound, along with all the dirt and soil collected, is vacuumed away using our professional grade vacuum cleaner.


When this carpet cleaning process has been completed, the carpet is dry – ready to walk on – straight away. 

Your Specialist Carpet Cleaning Experts

This method of cleaning can be used to clean all types of carpets, but is especially good for cleaning water-sensitive carpet fibres such as sisal, seagrass, banana fibre, bamboo, and viscose.

Want to know more?

No problem – we can’t wait to hear from you.

Call us today on 01256 533599 for totally free, no obligation advice.

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